Registrations & Check-in

Guest Management + Registration & Sales — quick reference

Sidebar item	What it's for
Delegates	Individual registered attendees, across all orders — check-in & lookups here
Orders	Every order (reference, delegate, quantity, payment status)
Approvals	Only shown if approval-gated registration is enabled — not used, see Event Setup
Check-In Lists	QR scanning setup — see below
Messages	Send messages/announcements to registered delegates
Waitlist	Sold-out queue — not an approval gate, see Event Setup
Capacity Management	Share one capacity pool across multiple ticket types, to prevent overselling
Promo Codes	Discount codes for tickets
Affiliates	Trackable links for partners promoting the event; Export downloads affiliates.xlsx

Emails sent automatically on registration

Order confirmation + ticket email (with QR) to the delegate, organizer copy to the operator. No manual step needed. Delegate says they got nothing → check spam first, then the event's sender settings (Event Setup).

Check-in

Check-In Lists → Create Check-In List. One list per entrance/session/day if you need attendance tracked separately per session (this also drives CME credit — see Certificates & CME). Scanning any of: on-screen ticket, ticket email, printed badge, or wallet pass — all carry the same QR — checks a delegate in.

What the delegate sees

Full delegate-side detail is in External Portals — useful when a delegate calls with a question.