Badges & Wallet Passes

Event menu > Badge. It has four tabs: Fields, Digital, Print and Wallet.

For an in-person congress, the tab that matters is Print. The others are optional.

Tab	What it does	Do you need it?
Print	Designs the printed badge and downloads it for printing	Yes, for in-person events
Digital	Sets the colors, logo and footer of the registration page and email delegates receive	Optional. Branding only
Fields	Switches whole fields on or off for every badge	Optional. A field you don't place on the Print canvas doesn't print anyway
Wallet	Chooses which fields go on the Apple and Google Wallet pass	Optional. Blank uses sensible defaults

Print tab

The switch at the top, This event uses a printed badge, only shows or hides the two print buttons on this tab.

1. Label size: enter Width (pt) and Height (pt). The default 288 x 216 pt is 4 x 3 inches. Click Create badge template (later: Save dimensions).
2. Badge artwork: drag and drop a JPG or PNG (max 8MB). Replace artwork swaps it.
3. Click a field button to add it: Full name, Registration type, Place of work, Country of practice, DTCM code (only if the event uses DTCM codes), QR code, Registration ID. Drag it into place.
4. Click a placed field to adjust Box width (and Center). For text: Text size, Alignment, Font, Text color. Changes save automatically.
5. Print all badges (PDF) downloads one PDF with a badge for every active delegate.

Upload artwork, then print one test badge

Without artwork, every badge silently prints a plain built-in layout instead of your design. Print one test badge on the real printer and scan its QR on the real check-in page before the event.

Download for Zebra (.zpl) makes a Zebra label-printer file for every active delegate. It has never been tested on a real printer. Use the PDF unless someone has tested the Zebra file on your printer first.

Onsite: pre-print, then print exceptions

Scanning a delegate at check-in does not print a badge. Printing is a separate step.

The night before:

1. Badge > Print > Print all badges (PDF).
2. Print the file and sort the badges by surname.

At the desk, delegates scan in and collect their pre-printed badge. Print at the desk only for walk-ins, name corrections and lost badges:

1. Delegates > search > click the delegate's name.
2. Click Print badge. A PDF downloads.
3. Open the PDF and print it.

Good to know:

• Print all badges always prints everyone, in no particular order. It leaves out delegates whose offline payment is still awaited. Their single Print badge still works.
• Delegates > Print badges makes the same all-delegates file, even if you ticked some delegates.
• Each badge download adds a "Badge sent" tag to the delegate. It means "file made", not "badge handed over". Use check-in as the record of who arrived.
• Nothing prints without internet. Badges are made on the server.

Digital tab

Sets how the delegate's registration page and email look.

• Accent Color, Logo (square, at least 200 x 200 px), Footer Text. Click Save Digital Badge Design.
• Preview emailed eTicket shows the result.
• The Accent Color is also the background color of the Apple/Google Wallet pass.

The tab also has a badge canvas where you can place fields. That layout is not sent to delegates yet. The email still uses only the colors, logo and footer. The switch This event uses a digital badge has no effect on what delegates receive.

Fields tab

Switch a field off and it cannot be placed on any badge, and never prints. Switch it back on and it returns to where you had it. With DTCM codes on, check every delegate has a real code before printing. A delegate with no code prints a blank space, with no warning.

Wallet tab

Pick which field goes in each Apple Wallet and Google Wallet slot, or leave a slot as None. The QR is always the delegate's Registration ID and can't be changed.

Apple / Google Wallet

There is no per-event setup to turn wallet passes on. Add to Apple Wallet and Add to Google Wallet buttons appear on the delegate's registration page and email once IT has installed the account-wide wallet credentials. Each platform turns on separately.

Not showing for your event? The account's wallet credentials are probably not set up. Check with IT.

One QR code, everywhere

The registration page, the wallet pass and the printed badge all carry the same QR: the delegate's Registration ID. Any one of them checks the delegate in.